How-to ManualsΒΆ
Content:
- For Supervisor
- Start new project
- Invite team to project
- Import orders from CSV
- Create new order
- Create sub-order
- Find and open order
- Track SLA metrics
- Track KPI metrics
- Review and follow up the order history
- Read/write messages (public/internal)
- Upload/download order artifacts (files)
- Change order status (move by workflow)
- Create package
- Find and open package
- Manage package files
- Run package automation
- Deliver (upload) package
- Download package
- Change notification settings
- Manage Users
- Manage Projects
- Edit project settings
- Edit system settings
- For Customer
- For Engineer
- Find and open order
- Track SLA metrics
- Review and follow up the order history
- Read/write messages (public/internal)
- Upload/download order artifacts (files)
- Change order status (move by workflow)
- Create package
- Find and open package
- Manage package files
- Run package automation
- Deliver (upload) package
- Change notification settings
