Permissions and Roles

PACE Packager Hub has three pre-defined user roles:

• Customer

• Engineer

• Supervisor

Each role has a fixed set of permissions to view and run functions:

Function	Customer	Engineer	Supervisor
Settings > Manage users
Settings > Manage projects and project settings
User profile > Authorization
User profile > Edit personal profile
User profile > Switch between projects
Orders > View orders
Orders > View deleted orders
Orders > Create order
Orders > Create sub-order
Orders > Import orders from CSV
Orders > Edit order > View order ID, Status, Type
Orders > Edit order > Move order by workflow	[1]	[1]
Orders > Edit order > Details > View attributes
Orders > Edit order > Details > Change attribute values
Orders > Edit order > Artifacts > View artifacts
Orders > Edit order > Artifacts > Add artifacts
Orders > Edit order > Artifacts > Download artifact
Orders > Edit order > Artifacts > Edit artifact details	[2]	[2]
Orders > Edit order > Artifacts > Delete artifact	[2]	[2]
Orders > Edit order > Messages > View public requests
Orders > Edit order > Messages > Write public requests
Orders > Edit order > Messages > Edit public requests	[2]	[2]
Orders > Edit order > Messages > Remove public requests	[2]	[2]
Orders > Edit order > Messages > View internal notes
Orders > Edit order > Messages > Write internal notes
Orders > Edit order > Messages > Edit internal notes		[2]
Orders > Edit order > Messages > Remove internal notes		[2]
Orders > Edit order > Links > View link to package
Orders > Edit order > Links > Add link to package
Orders > Edit order > Links > Edit link to package
Orders > Edit order > Links > Remove link to package
Orders > Edit order > Links > View links to orders
Orders > Edit order > Links > Add links to orders
Orders > Edit order > Links > Edit links to orders
Orders > Edit order > Links > Remove links to orders
Orders > Edit order > Jump to related package
Orders > Delete order
Orders > View deleted orders
Packages > View packages
Packages > Create package from scratch
Packages > Create package from order
Packages > Edit package > View package ID, Repository
Packages > Edit package > General > View attributes
Packages > Edit package > General > Change attribute values
Packages > Edit package > Content > View package content (files, folders)
Packages > Edit package > Content > Create folder
Packages > Edit package > Content > Upload files/folders
Packages > Edit package > Content > Edit files/folders
Packages > Edit package > Content > Move files/folders
Packages > Edit package > Content > Delete files/folders
Packages > Edit package > Delivery > View delivered package
Packages > Edit package > Delivery > Download delivered package
Packages > Edit package > Delivery > Delete delivered files
Packages > Edit package > Delivery > Deliver package
Packages > Edit package > Jump to related order
Packages > Delete package
Dashboard > Team Workload
Dashboard > Active Orders
Dashboard > Completed Orders
Dashboard > Due Dates
Reporting > View created orders
Reporting > View completed orders
Reporting > Export created orders
Reporting > Export completed orders
Project docs > View project docs
Project docs > Upload doc to internal storage
Project docs > Add doc by external link
Project docs > Download project docs
Project docs > Edit project docs
Project docs > Delete project docs

[1] - Depends on the current workflow settings.

[2] - Only their own ones.

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Note

PACE Packager Hub PACE Packager Hub is an end-to-end ecosystem that is fully dedicated to customer servicing, teamwork, and management of packaging tasks in teams of any size - learn more.

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